Independent Shopping Assistance
Know what to expect before you call
A short, transparent process. You are never charged without agreeing to the scope and price first.
Personalized assistance is a paid service. Ask about pricing before proceeding.
Four simple steps
- 1
Call us
Reach a real person at the number on this site.
- 2
Explain your need
Tell us what you're shopping for, your budget and anything that matters to you.
- 3
Review scope and price
We explain what we can do and the price. Nothing paid starts until you agree.
- 4
Receive agreed assistance
We deliver the agreed research and explain any limitations.
What happens on the call
- We answer as MartSupport and explain that we are an independent shopping-assistance service, not a retailer's official support line.
- We ask what you need help researching.
- We explain the available service, its scope and the price.
- We begin paid work only after you agree.
- We deliver the agreed assistance and explain any limitations.
What we never ask for
Retailer passwords, one-time passcodes, or payment card security codes. If anyone asks you for these, do not share them.
Independent business. MartSupport is not a retailer's customer service department and is not affiliated with or endorsed by Walmart or any other retailer. We do not access or manage private retailer accounts, orders, returns, refunds, memberships or payments.
Let's Make Your Next Shopping Decision Easier.
Personalized assistance is a paid service. Ask about pricing before proceeding.
Independent business. MartSupport is not a retailer's customer service department and is not affiliated with or endorsed by Walmart or any other retailer. We do not access or manage private retailer accounts, orders, returns, refunds, memberships or payments.