Everyday essentials
Research household goods, personal-care products, kitchen supplies and everyday purchases.
Deliverable: A tailored list of relevant options based on your stated needs.
Independent Shopping Assistance
Shopping Questions? Talk to a Real Person.
Comparing products, finding the right item, or deciding which option suits your needs can be confusing. Tell us what you're shopping for, and we'll help you work through your options.
Call for Shopping Assistance+1 (888) 317-4337
Personalized assistance is a paid service. Ask about pricing before proceeding.
Independent service. Not affiliated with or endorsed by Walmart or any other retailer.
Shopping Shouldn't Be So Complicated.
Too many similar products
Dozens of near-identical listings make it hard to know what actually matters.
Hard to find the right item
You know what you need, but not what it is called or where to start.
Confusing specifications
Model numbers, sizes and feature lists that don't explain what they mean for you.
You'd rather talk it through
Sometimes a conversation with a real person is simply easier than another hour of scrolling.
What We Can Help You Research
Practical research and comparison help across everyday shopping categories. You buy directly from the seller you choose.
Electronics & appliances
Compare features, specifications, intended use and available product alternatives.
Deliverable: A product comparison with key differences and questions to verify.
Home improvement
Research tools, materials, accessories and parts needed for a project.
Deliverable: A proposed shopping list and specifications to confirm before purchase.
Product finding & comparison
Narrow down options based on budget, features, compatibility requirements and preferences.
Deliverable: A researched shortlist of possible products and relevant differences.
A Real Conversation About What You Need.
Search results and spec sheets can only go so far. With MartSupport, you talk to a person who listens to what matters to you, helps you make sense of the differences, and points out what to double-check with the seller.
- Describe your requirements in your own words
- Ask questions and get plain-English answers
- Discuss relevant options with a human assistant
- Leave knowing what to check before you buy
How It Works
- 1
Call us
Reach a real person at the number on this site.
- 2
Explain your need
Tell us what you're shopping for, your budget and anything that matters to you.
- 3
Review scope and price
We explain what we can do and the price. Nothing paid starts until you agree.
- 4
Receive agreed assistance
We deliver the agreed research and explain any limitations.
Simple Service Plans
Three simple service plans. Call to talk through your needs, and we'll recommend the right one before you decide.
Quick Compare
A clear side-by-side of products you already have in mind.
$29one-time
Best for
Choosing between 2–3 specific products
- Comparison of up to 3 products you name
- Key differences explained in plain English
- Questions to verify with the seller
Smart Shortlist
We research the options for you and narrow them down.
$59one-time
Best for
Not sure which products to consider
- Researched shortlist of 3–5 options
- Fit to your budget, features and preferences
- Comparison of the differences that matter
- One follow-up call to talk it through
Project Shopping Plan
A complete, organized shopping list for a bigger project.
$119one-time
Best for
Home improvement and multi-item purchases
- Full proposed shopping list for your project
- Product options and specifications for each item
- Details to confirm before you buy
- One follow-up call to talk it through
- One-time service fees, not subscriptions. No recurring charges.
- Fees cover our research and guidance only, not the cost of any product.
- We confirm the plan and price with you on the call. No paid work starts until you agree.
Clear Service. Clear Pricing.
MartSupport provides independent, paid shopping guidance. The price depends on the assistance requested and the agreed scope of work. Call to discuss your needs and review the applicable price before deciding whether to proceed. No paid work begins until you agree.
Independent. And upfront about it.
MartSupport is an independent service. You purchase directly from the retailer you choose, and we do not manage private retailer accounts or handle official support requests.
Independent business. MartSupport is not a retailer's customer service department and is not affiliated with or endorsed by Walmart or any other retailer. We do not access or manage private retailer accounts, orders, returns, refunds, memberships or payments.
Frequently asked questions
Is MartSupport affiliated with Walmart?
No. MartSupport is an independent shopping-assistance business and is not affiliated with or endorsed by Walmart or any other retailer.
Is the service free?
No. Personalized assistance is a paid service. We explain the applicable scope and price before paid work begins.
What can you help me with?
Product research, comparing available options, finding specific items, researching compatible parts, and preparing shopping lists.
Do you buy products on my behalf?
The standard service provides independent guidance. Customers purchase directly from their chosen sellers unless a separate, legitimate arrangement is explicitly agreed.
What happens when I call?
You can explain your shopping needs, ask about the service, and review the scope and price. You decide whether to proceed with paid assistance.
Let's Make Your Next Shopping Decision Easier.
Call for Shopping Assistance+1 (888) 317-4337
Personalized assistance is a paid service. Ask about pricing before proceeding.
Independent business. MartSupport is not a retailer's customer service department and is not affiliated with or endorsed by Walmart or any other retailer. We do not access or manage private retailer accounts, orders, returns, refunds, memberships or payments.